Company: VIRRAJU MARKETING SERVICES (OPC) PRIVATE LIMITED
Website: www.virajumarketing.online
Support: 📞 89555 85826 | ✉️ info@virajumarketing.online

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website and services. By accessing or using the website, you agree to be bound by these Terms. If you disagree with any part of the terms, please do not use our services.

1. General

These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, and merchants. By placing an order with us, you accept the following terms and conditions.

2. Products

We offer a wide range of masalas and grocery items for sale online.

  • Product images are for representation only and may differ slightly from the actual product.
  • All product information and prices are subject to change without notice.
  • We strive to maintain accurate stock levels; however, availability is not guaranteed.

3. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
  • Payments must be made in full before the order is processed.
  • We accept secure online payments via credit/debit cards, UPI, net banking, wallets, etc.

4. Order Processing and Delivery

  • Orders are typically processed within 1–2 working days.
  • Delivery time may vary based on your location, availability of products, and external factors such as weather or courier delays.
  • You will receive a confirmation message and tracking details once your order is shipped.

5. Cancellation Policy

  • Orders can only be cancelled before they are shipped. Once shipped, cancellation is not possible.
  • To cancel an order, please contact our support team immediately with your order ID.

6. Return and Refund

Our Return and Refund Policy is detailed separately and forms part of these Terms.
You can read it here or visit the Return & Refund section on our website.

Key points:

  • No returns unless the product is wrong, damaged, expired, or missing.
  • Refunds are issued to the original payment method within 4–5 working days after approval.

7. User Responsibilities

By using our site, you agree:

  • Not to use our products for any illegal or unauthorized purpose.
  • Not to interfere with the website’s security or systems.
  • To provide accurate and up-to-date personal and contact information during checkout.

8. Intellectual Property

All content on this website—including text, images, logos, and graphics—is the property of VIRRAJU MARKETING SERVICES (OPC) PRIVATE LIMITED. You may not reproduce, distribute, or exploit any material without our written permission.

9. Limitation of Liability

We do our best to ensure quality and timely service. However, we are not liable for:

  • Any loss or damage arising from delays, non-delivery, or misuse of the product
  • Indirect or consequential damages of any kind
  • Issues caused by third-party delivery services beyond our control

10. Modifications to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be resolved under the jurisdiction of courts in Bangalore, Karnataka.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

VIRRAJU MARKETING SERVICES (OPC) PRIVATE LIMITED
📍 SECOND FLOOR, Opp Nandini Ground,
5th C Cross Rd, BTM 2nd Stage, BTM Layout,
Bangalore – 560076
📧 info@virajumarketing.online
📞 89555 85826
🌐 www.virajumarketing.online