Company: VIRRAJU MARKETING SERVICES (OPC) PRIVATE LIMITED
Website: www.virajumarketing.online
Customer Support: 📞 89555 85826 | ✉️ info@virajumarketing.online

At VIRRAJU MARKETING SERVICES, we aim to deliver quality masalas and grocery products safely and quickly to your doorstep. Please review our shipping policy below for full details on how and when we ship your orders.

1. Delivery Locations

We deliver across all states and regions of India. No matter where you are, our logistics partners ensure your order reaches you in a timely and secure manner.

2. Delivery Charges

  • Free Delivery on all orders with a cart value of ₹500 or more (inclusive of all taxes)
  • For orders below ₹500, a standard shipping charge of ₹50 will apply

Note: Shipping charges (if applicable) will be clearly displayed during checkout before you complete your purchase.

3. Delivery Timeframe

  • Orders are usually processed and shipped within 1–2 working days
  • Once shipped, delivery times typically range from:
    • 2–4 days for metro and major cities
    • 4–7 days for remote or rural areas

Delivery time may vary based on factors such as location, courier availability, weather conditions, or public holidays.

4. Order Tracking

Once your order is shipped, you will receive:

  • A shipment confirmation email or SMS
  • A tracking number and link to track your parcel in real time

If you do not receive tracking details within 48 hours of placing your order, please contact our support team.

5. Delivery Issues

If you face any of the following, please notify us within 24 hours of delivery:

  • Package is damaged or tampered with
  • Wrong item received
  • Order marked as “delivered” but not received

We’ll investigate and resolve the issue promptly, including re-shipping or refunding where applicable.

6. Address Accuracy

Please ensure that your shipping address and contact details are entered correctly during checkout. We are not responsible for:

  • Delays due to incorrect/incomplete addresses
  • Orders returned due to failed delivery attempts

7. Delays and Exceptions

While we strive for timely delivery, we are not liable for:

  • Courier delays or disruptions
  • Natural disasters or force majeure events
  • Strikes or lockdowns beyond our control

However, our support team is always here to help you track and resolve such situations.

Contact Us

If you have questions or concerns about your shipment:

VIRRAJU MARKETING SERVICES (OPC) PRIVATE LIMITED
📍 SECOND FLOOR, Opp Nandini Ground,
5th C Cross Rd, BTM 2nd Stage, BTM Layout,
Bangalore – 560076
📧 info@virajumarketing.online
📞 89555 85826
🌐 www.virajumarketing.online